Your Questions...Answered
- Can I keep my existing phone numbers?
Yes, we handle this process on your behalf, contacting your incumbent supplier to take over your existing numbers.
- How much downtime will there be?
There is no downtime during installation. We will not be utilising your existing lines so they will run concurrently with the switchover.
- What is the lead time for installation?
From signing the lead time is 4 weeks.
- What happens if my internet goes down?
The internet connection we provide comes with a service level agreement which means that any issues will be resolved within 4 hours. Calls will automatically be diverted to multible mobile phones and/or other sites.
- What happens at the end of the contract?
The cost per user drops by 50% at the end of the contract as the installation and hardware will have been paid for.
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